Effective Date November 21, 2019
We at Advocate.Wine respect your concerns about privacy and value the relationship we have with you. In this statement, the terms Advocate.Wine, we or us refer to Advocate.Wine and its respective subsidiaries and affiliated companies. The term “your device” refers to any computer, tablet, smartphone or other digital device you are using to access our websites or to operate any of our company web or mobile applications.
INFORMATION WE MAY COLLECT ABOUT YOU
You may choose to provide personal information (such as your name, address, telephone number, and e-mail address) through our website, applications or any other software. The information we may collect about you includes:
- Your bio
- Screen name
- Profile picture
- Wine Recommendations
- Recommendation title
- Recommendation body
- Wine recommended
- Sponsorship requests
- Sponsorship request date
- Sponsorship request winery
- Sponsorship request status
- First Name
- Last Name
- Zip Code
Things we collect without asking the user:
- User email
- User stars
- User star earning history
- History about orders purchased through recommendations
- Orders made through advocate.wine
- The ID of the advocate who recommended the product
- An estimate of the number of bottles in the order
- The order date
- The order value
If you communicate with us through the "Contact Us" link on our website or other applications (if applicable), we may ask you for information such as your name, email address, and telephone number so we can respond to your questions and comments. We may also use the information you provide to evaluate the quality of our products and to communicate with you about our products and services. If you decide to opt-out of any of the various ways we communicate with you, keep in mind that these preferences regarding promotional contacts do not mean that we might not contact you for other reasons, such as those related to an order you placed, an inquiry you made, a message that a friend or acquaintance requested be delivered, a newsletter to which you have subscribed, a membership you undertook, an event for which you registered, or a legally required notice.
JOIN OUR MAILING LIST
On our website or other applications if applicable, you may sign up to receive newsletters, exclusive offers and promotions, notice of special events, and product news. To sign up, we require your name, email address, and zip code. We use your contact details to send you the information you request and communicate with you about our products and services. You may stop the delivery of future email from us by clicking on the unsubscribe link provided, but note, it may take up to 10 business days to honor your request. By providing your personal information you consent to our transferring and processing it in the United States.
OTHER WEBSITE AND TECHNICAL APPLICATION FEATURES
INFORMATION WE COLLECT BY AUTOMATED MEANS
We collect certain information by automated means when you visit our website, web applications or our technical applications, such as how many users visited our sites and apps and the pages accessed. By collecting this information, we learn how to best tailor our websites and technical applications to our visitors. We collect this information through various means such as "cookies," "web beacons," and IP addresses as explained below.
We collect internet-related information from visitors to our website and applications, including the referring URL, your IP address, which browser you used to come to the website or applications and the pages of our website that you viewed during your visit, for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our website. We also utilize certain graphics in our email messages to determine things like which email messages were opened and how many times they were opened. We may also implement Google Demographics and Interest Reporting which, in the aggregate, groups our users into certain categories including: age ranges, gender, affinity categories, and in market segments. We may use location tracking technologies.
PURCHASING AND CLIENT SERVICES INFORMATION
We may collect information about your transactions via our website, applications and partners including what products are purchased, how frequently products are purchased, any rewards or promotions associated with the purchases. If such transactions require the use or input of checking or credit card information this data will be protected in accordance with our Storage Policy below.
Certain pages on our website or applications may contain "web beacons" (also known as internet tags, pixel tags, and clear GIFs). Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
We may collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services, such as enabling the functionality of our websites or mobile applications that provide you with information about stores near you, enabling you to remotely order and pay for our products and services. We may also use information about the location of the device you are using to help us understand how our websites, mobile applications, and other services and functionality are being used and to deliver more relevant advertising. If you want to opt out of the collection of this location information, please see the section below titled "How to Contact Us."
INFORMATION WE COLLECT FROM OTHER SOURCES
Some information we collect is publicly available. For example, we may collect information you submit to a blog, a chat room, or a social network like Facebook, Twitter or Google+. We may also collect information about you from other companies and organizations. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product recommendations and special offers that are more likely to interest you.
HOW WE USE YOUR INFORMATION
We may use the information we collect about you in a variety of ways, including to:
- process your purchases of or requests for products and services;
- communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
- respond to your customer service inquiries and requests for information;
- post your comments or statements on our websites;
- send you personalized promotions and special offers;
- inform you about our brands, products, events, or other promotional purposes;
- maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer;
- detect, prevent, or investigate security breaches or fraud;
- maintain appropriate records for internal administrative purposes;
- maintain appropriate records for internal administrative purposes;
- facilitate the functionality of our websites and mobile applications;
- deliver gift cards or e-gifts in accordance with your instructions;
- provide important product safety information and notice of product recalls.
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the internet. When you visit our website or use our applications, we may view the IP address of the device you use to connect to the internet. We use this information to determine the general physical location of the device and understand from what regions of the world our website visitors come. We may also use this information to enhance your experience on our website and applications.
Our website is not directed at children, and as a result we will not knowingly collect information from anyone under the age of 21. We will not knowingly market alcoholic beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information, we will make every reasonable effort to remove such personal information from our files or flag such personal information and retain it for the sole purpose of ensuring that it is not used any further. If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "How to Contact Us" section of this Statement.
INFORMATION WE SHARE
Promotional Communication Choices
You can opt out of receiving promotional emails and mailings by informing us of your preference at the time you sign up for an Advocate.Wine account or following the opt out instructions in the promotional emails or messaging we may send you. Similarly, you may opt in to receive text messages, telephone calls and mailings. Where our mobile applications may allow for the delivery of “push notifications" you can also opt out of receiving these notifications should they become active by toggling the “Notifications" switches within our mobile applications to "off." By downloading and using our mobile application, you may receive promotional messages, offers, news and information about Advocate.Wine or our business partners within the mobile application itself. These “in app" messages are part of our mobile application’s functionality and cannot be turned off. If you do not want to receive “in app" messages, offers, news and information, do not download or use our mobile application.
Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts or purchases.
YOUR CALIFORNIA PRIVACY RIGHTS
California Do Not Track Notice: because there are not yet common, industry accepted "do not track" standards and systems, our website and applications do not respond to Do Not Track signals. In addition, we may allow third parties to collect personal data from your activity on our website and applications, as described herein.
LINKS TO THIRD-PARTY WEBSITES
From time to time, we may provide links to third-party websites. These websites may operate independently from Advocate.Wine and may have their own privacy policies in place, which we strongly suggest you review if you visit any linked website. To the extent any linked website you visit is owned or operated by someone other than Advocate.Wine, we are not responsible for its content or any use of the website.
HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical, and physical safeguards on this website to help protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide. We use secure socket layer (SSL) technology to help protect your credit card and/or ACH bank information as it is transmitted to us. You are responsible for maintaining the confidentiality of any username and password you use. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.
Your information will be kept on servers in a physically and technologically secure environment located in the United States accessed only by authorized personnel or contractors who are bound to keep your information confidential. Any transmission of your credit card or ACH information will be encrypted. If you contact us regarding identity theft or some other form of unauthorized use of your data, we may disclose pertinent information to law enforcement agencies and other third parties with responsibility and authority to investigate such a claim.
FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify users via email within 7 business days of a breach being discoveredWe also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to send information, respond to inquiries, and/or other requests or questions and to market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
follow the instructions at the bottom of each email and we will promptly remove you from ALL
correspondence or you can email us your request to firstname.lastname@example.org.
HOW TO CONTACT US
or by writing to us at: Advocate.Wine, 30 West Main Street STE 301 Walla Walla Wa, 99362 Advocate.Wine